Butterfly Satin Pajama Set

1. Does Plusock ship to my country?

Due to shipping restrictions, we only ship to Australia and New Zealand.

2. How much does shipping cost?

You can enjoy free shipping on orders over A$135. Otherwise, it costs A$16 for Standard Shipping. In addition, the free product will incur some shipping fees higher than the normal shipping. It is to cover our cost on labor costs and some shipping fees. Thank you for understanding.

3. How long will it take for my order to arrive?

Total delivery time = processing time + shipping time

(not including customs delays, weekends, holidays, and any unforeseen circumstances) 

Processing Time: 2-5 business days

Standard Shipping Time: 7-22 business days

Express Shipping Time(Fedex / DHL): 6-8 business days

4. How can I track my order?

Once your order is shipped, we will send you an email with the corresponding information. After that, you will be able to track your order at https://www.17track.net/en. Please allow 1-2 business days for tracking information to be available.

5. What if the package doesn’t arrive?

If you don’t get your package 60 days after it was shipped, please contact us at contact@mail.au.plusock.com. We’ll either resent a new one to you or give you a full refund.

6. Order Confirmation

Immediately after your order is placed, an Order Confirmation email with a summary of your order as well as your shipping and billing details will be sent to you.

7. Processing

Once your order is confirmed, we will prepare your items for shipping. Items marked with "Ships in 24 hours" are in stock items that will be shipped on the next business day. Other items may take 2-5 business days for processing. While we work hard to ensure your order is prepared for shipping as quickly as possible, some items may have longer processing times due to low product availability. In such circumstances, you will be notified by email of the delay.

8. Shipping

You can enjoy free standard shipping for orders over A$135.

9. Shipping Confirmation

Once your order is shipped, you will receive a Shipping Confirmation email, letting you know your items have left our warehouse. Details about the items contained in the shipment as well as a tracking number are included in the email.

To track your package, simply click the link provided. Please note that sometimes it takes the shipping company 1-2 business days to update the status of the shipment and your tracking link may not work immediately. If your order has multiple items, they may be split into different packages shipped on different days. You will receive a separate Shipping Confirmation for each shipment. 

10. Day of Delivery

On the day your package will be delivered, an SMS notification will be sent to you to let you know your delivery is on its way to you.

11. Will I have to pay taxes?

No additional tariffs are currently applied to Australia and New Zealand.
You will only pay the standard product price and shipping fees.

12. Missed Delivery

If you are not available to receive your shipment, you can contact your carrier to reschedule a delivery.

Please contact us in the following ways:

• Facebook: @Plusock
• Instagram: @plusock_official
• Email: contact@mail.au.plusock.com
• Phone Number: +86 13416463125
• Address: U9, Room 222, Floor 2nd-3rd, No.1-No.11 Tangji Street, Tianhe District
  
  

Compression Socks

How to measure your size?

By accurately measuring your ankle circumference, calf circumference, and leg length, you can choose compression socks that fit comfortably.

Measuring the circumference of the ankle

Begin by measuring the circumference of the smallest part of the ankle, usually above the ankle bone. Use a soft tape measure and wrap it tightly around your ankle, but not too tightly. Make sure the tape measure is parallel to the ground for accurate measurements.

Measuring calf circumference

Measure the widest part of the calf. Place the tape measure around the calf muscle, making sure that the tape measure fits snugly around the calf muscle but doesn't feel constricting. Keep your leg relaxed while measuring and make sure the tape measure is level.

Length Measurement

Measure the length from the heel to the bottom of the knee. The right size ensures that the compression stocking provides proper coverage and support over the length of the leg.

Use a size chart to determine the right size

When purchasing compression socks, choose the right size based on your leg circumference and compare it to the size chart. Ensure that the compression stockings are as effective as they can be. This is because they determine the size that provides optimal compression without being too tight or too loose.

Please note: This size chart is just an example. Please select the correct size according to the size chart on product page.

Bras

How to measure your size?

A great-fitting bra is essential to ensure your clothes fit properly, are comfortable and look their best. Here's how to measure for your bra size:

1. Wrap the tape measure around your chest, just beneath the breasts. This is your BAND SIZE. Example: 38"
2. Wrap the tape measure around the fullest part of your breasts. This is your BUST SIZE. Example: 41"

How to Verify Your Bra Size？

1. Subtract the band size from the bust size. Example: 41"-38"=3"
2. Find the final number below to get your CUP SIZE. Example: 3" = C cup

1. Your BRA SIZE is your band size plus your cup size. Example: 38C